Privacy Policy

Effective as of 1st of October 2024

Introduction

Project Emissary respects your privacy and overlooks the collection of data and the usage of that data in compliance with the laws and regulations applicable. This includes the General Data Protection Regulation (GDPR) where it is applicable.

Parties

Project Emissary herein can be referred to as ("us") or ("we")

You herein can be referred to as ("user") or ("users")

Collection of Your Data

Project Emissary, we are committed to transparency regarding the data we collect from users of Project Emissary ("Site"). This section outlines the types of data we collect, how we collect it, and the purposes for which it is used.

Types of Data Collected

Personal Information:

Name

Email address

Phone number

Country

Billing and shipping address (if applicable)

Other specific question in optional surveys

Usage Data:

IP address

Browser type and version

Operating system

Pages visited and time spent on each page

Referring website addresses

Date and time of visits

Device Information:

Device type

Mobile device identifiers (e.g., IDFA, Android ID)

Hardware model

Operating system and version

Location Data:

Approximate location (derived from IP address)

Precise location (if permission is granted on mobile devices)

User-Generated Content:Comments, posts, or other content submitted to the Site

Methods of Data Collection

We collect data through various methods, including:

Direct Submission: Information you provide when creating an account, filling out forms, or contacting us.

Automated Technologies: We use cookies, web beacons, and similar technologies to automatically collect certain data.

Third-Party Sources: We may receive data about you from third-party partners, social media platforms, or public databases.

Purposes of Data Collection

We collect and use your data for the following purposes:

To provide and maintain our Service

To notify you about changes to our Service

To allow you to participate in interactive features of our Service when you choose to do so

To provide customer support

To gather analysis or valuable information so that we can improve our Service

To monitor the usage of our ServiceTo detect, prevent and address technical issues

To fulfill any other purpose for which you provide it

To message you with Marketing or Opportunities

Your Consent

By using our Site, you consent to the collection and use of your data as described in this Privacy Policy. If we intend to use your data for any purpose not covered in this policy, we will seek your explicit consent before doing so.We are committed to collecting only the data necessary for providing and improving our services. If you have any questions about our data collection practices, please contact us with the contact at the bottom.

Sharing Your Data

Project Emissary will not sell your data, we understand the importance of protecting your personal information. This section outlines our practices regarding the sharing of your data with third parties.

Third-Party Data Sharing

We may share your personal information with certain third parties in the following circumstances:

Service Providers: We engage trusted third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.

Legal Requirements: We may disclose your personal information in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Project Emissary, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of users of the Service or the public, or protect against legal liability.

Data Sharing Agreements

We have data sharing agreements in place with all third parties with whom we share your data.

These agreements outline:

The specific data being shared

How the data will be handled and protected

The purposes for which the data can be used

The duration of data retention

The responsibilities of each party in maintaining data security and privacy

Third-Party Risk Management

To mitigate risks associated with third-party data sharing, we:

Conduct regular audits of our third-party partners' data security practices

Implement strict data access controls

Ensure data encryption during transit and storage

Regularly review and update our third-party relationships

Transparency and Control

We are committed to transparency regarding our data sharing practices.

You have the right to:

Know which third parties have access to your dataRequest information about how your data is being usedOpt-out of certain data sharing practices, where applicable

Data De-identification

Whenever possible, we de-identify or anonymize personal information before sharing it with third parties to reduce the risk of unauthorized access or misuse.

Your Consent

By using our Service, you consent to the sharing of your information as outlined in this Privacy Policy. If we intend to share your data in a manner not covered by this policy, we will seek your explicit consent before doing so.If you have any questions or concerns about our data sharing practices, please contact us using the information below.

How we Store Your Data

At Project Emissary, we take the security of your data seriously and implement reasonable measures to protect it. However, it's important to understand the limitations of data security in the digital age.

Data Storage

We store your personal information on secure servers that are protected by firewalls and other industry-standard security measures.Your data may be stored in the United States, and by using our services, you consent to the transfer of your data to these locations.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Security Measures

We implement various security measures to maintain the safety of your personal information, including:

Encryption of sensitive data during transmission

Regular security audits and vulnerability assessments

Access controls and authentication procedures for our staff

Employee training on data protection and security practices

Limitations of Security

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. The transmission of information via the internet is not completely secure, and no method of electronic storage is 100% safe.

Disclaimer of Liability

By using our Service, you acknowledge and agree that:

Despite our best efforts, we cannot guarantee the security of your data against all possible threats or breaches.

Project Emissary will not be held liable for any unauthorized access, disclosure, alteration, or destruction of your personal information.

You are responsible for maintaining the confidentiality of any login credentials associated with your account and for any activities that occur under your account.

In the event of a data breach, we will make reasonable efforts to notify affected users in compliance with applicable laws.

Your Responsibility

To help protect your personal information, we recommend that you:

Use strong, unique passwords for your account

Do not share your login credentials with others

Log out of your account after each session, especially on shared devices

Keep your personal information up to date

By using our Service, you acknowledge that you understand and accept the inherent risks associated with storing and transmitting data electronically.If you have any questions or concerns about our data storage practices, please contact us with the contact below.

Children's Privacy

Project Emissary ("Site") is committed to protecting the privacy of all users, including children. We recognize the importance of safeguarding personal information of children under the age of 13, as required by the Children's Online Privacy Protection Act (COPPA).

Our Policy on Children's Information

We do not knowingly collect personal information from children under the age of 13 without parental consent.

Our Site is not directed to children under 13, and we do not intentionally gather personal information from visitors who are under the age of 13.

We do not use age-screening mechanisms, which means we may inadvertently collect information from young visitors.

It is possible that we could receive information pertaining to children under 13 without our knowledge.

Measures We Take

If we become aware that we have unknowingly collected personal information from a child under the age of 13, we will make reasonable efforts to delete such information from our records promptly.We encourage parents to contact us if they believe we might have collected information from their child.

Consent to be Contacted

By providing your contact information on Project Emissary ("Site"), you consent to receive communications from us, including but not limited to:

Emails regarding updates, promotions, and newsletters

Phone calls or text messages related to your account and our services

You may opt out of receiving marketing communications at any time by following the unsubscribe instructions included in each email or Text Message. However, please note that you may still receive essential service-related messages even if you opt out of marketing communications.

By using our Site, you acknowledge that you have read, understood, and agree to this consent provision.

Phone Communications

By providing your mobile phone number to Project Emissary ("Site"), you agree to receive text messages (SMS and MMS) from us. This section outlines our policies regarding text message communications.

Consent to Receive Text Messages

By providing your mobile number, you expressly consent to receive text messages from Project Emissary or our authorized agents regarding:

Account notifications

Order updates

Promotional offers

Service updates

Appointment reminders

Other Marketing Promotions

Message and data rates may apply.

Opting Out

You can opt out of receiving text messages at any time by:

Replying "STOP" to any text message you receive from us

After opting out, you will receive one final message confirming your opt-out.

Changes to Your Mobile Number

If you change your mobile phone number, you agree to promptly notify Project Emissary to ensure you do not receive messages intended for others.

Carriers Supported

Our text message program is supported by most major mobile carriers we cannot guarantee that all carriers will be supported.

Disclaimer

Text message services are provided on an "as is" basis. We do not guarantee that text messages will be delivered, and we are not liable for delayed or undelivered messages.By providing your mobile number and using our Site, you acknowledge that you have read, understood, and agree to these text message communication terms.

Data Protection Rights Under the GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). Project Emissary aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information.

If you wish to be informed about what Personal Information we hold about you and if you want it to be removed from our systems, please contact us with the contact information below.

In certain circumstances, you have the following data protection rights:

Right to be informed: You have the right to be informed about the collection and use of your personal data.

Right of access: You have the right to request copies of your personal data from us.

Right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to erasure: You have the right to request that we erase your personal data, under certain conditions.

Right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Right to object: You have the right to object to our processing of your personal data, under certain conditions.

Rights related to automated decision-making and profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

Please note that we may ask you to verify your identity before responding to such requests. You also have the right to complain to a Data Protection Authority about our collection and use of your personal data. For more information, please contact your local data protection authority in the European Economic Area (EEA).To exercise any of these rights, please contact us.

Changes to Privacy Policy

Project Emissary reserves the right to change the Privacy Policy and will notify you to any major updates made to meet new requirments. After recieving a notification via email you will have a reasonable time to review it before it takes effect.

Entire Agreement

This Privacy Policy constitutes the entire agreement between you and Project Emissary regarding the collection, use, and protection of your personal information. It supersedes all prior or contemporaneous agreements, understandings, representations, and warranties, both written and oral, concerning the subject matter of this policy.

Comprehensive Nature: This Privacy Policy, along with our Terms of Service and any other legal notices published by Project Emissary on the Site, shall constitute the complete and exclusive statement of the agreement between you and Project Emissary with respect to privacy practices and data protection.

No Other Representations: You acknowledge that you have not relied on any representations, promises, or statements made by Project Emissary that are not expressly set out in this Privacy Policy.

Integration with Terms of Service: This Privacy Policy should be read in conjunction with our Terms of Service. In case of any conflict between the provisions of this Privacy Policy and the Terms of Service, the provisions of this Privacy Policy shall prevail with respect to privacy and data protection matters.

Severability: If any provision of this Privacy Policy is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render this Privacy Policy unenforceable or invalid as a whole. Such provisions shall be deleted without affecting the remaining provisions herein.

No Implied Terms: No terms, provisions, or conditions of any purchase order, acknowledgment, or other business form that you may use in connection with the services provided by Project Emissary will have any effect on the rights, duties, or obligations of the parties under, or otherwise modify, this Privacy Policy.

Amendments: This Privacy Policy may only be modified in accordance with the procedures outlined in the "Changes to Privacy Policy" section of this document.

Language: In the event of any discrepancy between the English version of this Privacy Policy and any translated versions, the English version shall prevail.

By using Project Emissary, you acknowledge that you have read, understood, and agree to be bound by this Entire Agreement clause. If you do not agree to these terms, you must cease using our Site and services immediately.

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